Terms & Conditions
RKXtech LLC Limited Warranty
This Limited Warranty is limited to defects in materials and workmanship of the product as supplied by the manufacturer.
What Does This Limited Warranty Cover? Customer satisfaction is our main priority. The Limited Warranty covers any product that is purchased from us (“Product”) which fails due to a defect in materials or workmanship as long as the product is used normally and used in accordance with the purposes it was designed for. This Limited Warranty is subject to the terms, conditions and exclusions provided below, at the end of the applicable warranty period or earlier if you sell or otherwise transfer ownership of your vehicle using the Product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. If a Product is replaced under this warranty (“Defective Product”), a replacement Product will be covered for ninety (90) days from the date of exchange or the remainder of the warranty period, whichever is greater. This warranty for installed vehicle parts shall terminate immediately if you sell or otherwise transfer ownership of your vehicle that had the Defective Product, or if you install or use the replacement Product on another vehicle.
Commercial Vehicles - Any Product which is used or installed on a commercial vehicle shall have a warranty period of ninety (90) days after the date of its purchase.
What Will RKXtech llc Do? At our option, we will either replace any defective or malfunctioning Product at no charge or provide a refund instead of replacing such Product. If Product is replaced under this warranty, we will warranty the replacement product as well, subject to the terms, conditions and exclusions contained in this policy.
What Does This Limited Warranty Not Cover? THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCT THAT FAILS DUE TO (i) ACCIDENT OR COLLISION; (ii) IMPROPER USE, INSTALLATION, MAINTENANCE OR SERVICE; (iii) COMBINATION OF THE PRODUCT WITH OTHER THIRD-PARTY PRODUCT(S) WHICH FAIL; (iv) ABUSE, MISUSE, MODIFICATION, OR NEGLECT; (v) FAILURE TO FOLLOW DIRECTIONS; (vi) AN ACT OF GOD (SUCH AS A FLOOD, CHEMICAL FALLOUT, SALT, HAIL OR OTHER ENVIRONMENTAL CONDITIONS INCLUDING NATURAL DISASTERS); (vii) INSTALLATION OR USE ON VEHICLES USED FOR POWERSPORTS, OFF-ROAD, OR RACING PURPOSES WHERE SUCH PRODUCT IS NOT INTENDED FOR POWERSPORTS, OFF-ROAD, OR RACING PURPOSES.
THIS LIMITED WARRANTY DOES NOT COVER LABOR, TOWING, OR RENTAL CAR CHARGES, WHICH ARE YOUR SOLE RESPONSIBILITY.
THIS LIMITED WARRANTY DOES NOT COVER INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES. THIS LIMITED WARRANTY REPRESENTS THE TOTAL LIABILITY OF RKXTECH LLC FOR ANY PRODUCT TO WHICH IT APPLIES. RKXTECH LLC MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Second Hand Products – RKXtech llc warranties are not transferrable, and available to the original purchaser only, however if you do buy a RKXtech part second hand and have a problem with it, contact us as we can typically arrange a fair solution.
How Do You Get Service? In order to be eligible for service under this Limited Warranty, you MUST return the Product along with the original sales receipt to RKXtech llc, and at our option, we will either replace the Product or provide a refund. If purchased on-line you may go to www.rkxtech.com click the “contact us” link, and provide us with proof of purchase.
How Does State Law Apply? This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
General Conditions - We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.
You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.
RKXtech llc Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rkxtech.com.
WHAT PERSONAL INFORMATION WE COLLECT - When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address. This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION - We use the Order Information that we collect generally to fulfil any orders placed through the Site
Additionally, we use this Order Information to: - Communicate with you. - Screen our orders for potential risk or fraud. - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION - We may share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use rkxtech.com. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING - We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Facebook
Google
YOUR RIGHTS - If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION - When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS -The Site is not intended for individuals under the age of 16
CHANGES - We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us using the "contact us" page.