Privacy Policy

Last updated: October 6, 2026

RKXtech (“RKXtech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices you may have regarding your information when you visit our website, place an order, contact us, or otherwise interact with RKXtech.

Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Customer service communications
Information you provide when contacting us about products, fitment, warranty, returns, or support
Marketing preferences and consent status

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser type
Device information
Pages viewed and interactions with our website
Referral information
Cookies and similar technologies

Payment information is processed by our payment service providers. RKXtech does not ordinarily receive or store your complete payment card number.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Provide shipping and delivery services
Communicate about purchases, returns, warranties, or customer service requests
Respond to product, technical, or fitment questions
Prevent fraud and protect our website and business
Maintain business, tax, accounting, and transaction records
Improve our products, website, and customer experience
Comply with legal and regulatory obligations
Send marketing communications when you have affirmatively consented to receive them

Marketing Communications

We do not add customers to marketing lists solely because they make a purchase.

Where we offer email or similar marketing communications, we use an affirmative consent process. When double opt-in is used, you must confirm your subscription before marketing messages are sent.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in the message.

Transactional messages related to an order, customer service request, warranty claim, account, or other existing business relationship are not considered marketing communications.

Sale of Personal Information

RKXtech does not sell personal information.

We also do not provide personal information to unrelated third parties in exchange for money.

Some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary sale of data. Depending on the services enabled on our website, certain analytics, advertising, or ecommerce providers may process information as described in this policy and their own privacy notices.

Service Providers

We may provide personal information to companies that perform services on our behalf, including providers involved in:

Website hosting and ecommerce
Payment processing
Shipping and order fulfillment
Customer support
Email communications
Fraud prevention and security
Analytics
Accounting and business administration

These providers receive information as necessary to perform services for us.

Our online store is hosted by Shopify. Shopify processes personal information relating to visitors and customers in connection with operating and securing our online store and providing ecommerce services. Shopify may process information in countries other than the country where you live.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

Operating the website and shopping cart
Remembering preferences
Security and fraud prevention
Measuring website performance
Analytics
Advertising or marketing, when enabled and permitted by your consent choices

Where required by applicable law, non-essential cookies or tracking technologies are used in accordance with your consent preferences.

You may be able to manage certain privacy and cookie choices through privacy controls available on our website or through your browser settings.

Information Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

Complete transactions and provide customer service
Maintain tax and accounting records
Handle warranties, disputes, and legal claims
Meet regulatory requirements
Protect our business from fraud or misuse

Retention periods may vary depending on the type of information and our legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy law may give you rights relating to your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain information
Withdraw consent where processing is based on consent
Object to or restrict certain uses of information
Opt out of certain forms of targeted advertising, sharing, or other processing where required by law

Privacy rights vary by jurisdiction and may be subject to exceptions.

To submit a privacy request or contact us regarding this Privacy Policy, please use our Contact Us page. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and products are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and their handling of information is governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When we make changes, we will update the “Last updated” date shown at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or need assistance regarding your personal information, please contact us through our Contact Us page.

RKXtech
Website: https://www.rkxtech.com